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How to Make a Purchase Online
Sales Tax
We are obligated to charge sales tax to California residents. For these customers, the tax levels is 8.25%. Taxes will be added to your order upon check-out.
Shipping
With each order, you have the choice of whether to ship your purchase UPS ground, 2 day overnight or express overnight. After you have finished shopping, you will click on ‘Check Out Now’ and proceed to the shipping section of our site. At this time, you will be asked to choose your shipping method and given your Total Purchase Amount before completing the check-out process.
Tracking Your Order
For your convenience, we have provided a customer tracking system that allows you to follow-up on your purchase. After you’ve completed the check out process, you will receive an email from us confirming the details of your order. At this time, we also provide you with your purchase tracking number and a link to the UPS package tracking system. This link enables you to log into the tracking system, put in your purchase tracking number, and follow the progress of your package. Of course, we are always available should you have any questions or need additional assistance.
** You can view all of the orders you have placed through our web site here as well as the status of any recent orders you have placed with us.
Your Privacy & Security
We value your trust and protect your privacy as we would our own. We use the information we obtain from you solely for processing your order. We DO NOT rent, sell, or in any way share your personal information with other third parties. If you choose, you are welcome to sign up as a Frequent Shopper that will allow the site to remember your information and speed up your check-out time. Either way, you can be assured that any information you provide to us is used only for order processing and to assist us in providing you with a more personalized shopping experience.
We use SSL (Secure Socket Layer) technology to process all sales transactions. This means that your personal order information and credit card number is protected and secure during the entire transaction. We do not keep customer credit card numbers on our servers. We only keep the last four digits of your card number for record identification. SEE COMPETITORS FOR IDEAS. DISCUSS WITH AUTHORIZE.NET.
Our Guarantee
We want happy customers so if you’re not 100% satisfied with your purchase, you may return it to us, in it’s original packing materials, within 14 days of purchase for a full refund. Sorry, but foodstuffs are unable to be returned once they’ve been opened.
Frequent Customer Program
You always have the option of joining our Frequent Customer Program by logging in at the Frequent Customer sign-in. By choosing a name and password to use each time you visit us, your customer information is remembered by our site through the use of ‘cookies.’ This allows us to personalize your visit and saves you time when you check out - you don’t have to fill out your customer and payment information every time you visit us. It is important to note that these cookies do not gather or provide us with any information from your computer other than what was originally sent in the cookie.
At the time of sign-up, you also give us permission to let you know about special promotions and new products by providing us with your email address. In this way, you make the choice. |
